Improve engagement within the 3Plus App
We collaborated with Each & Other to run Usability Testing.
From the insights we gained, we proposed a range of different solutions to fix some of the smaller and bigger issues.
Using Invison prototypes to test the new navigation system, understanding of how codes are saved, and moving of favourite section.
We introduced a new wallet section to allow quick and easy navigation to codes, which will automatically be saved for the end-user.
Full high fidelity mockups of each screen and user flow created in sketch to provided externally development team the exact requirements.
The budget was the main constraint so workshops with stakeholders were useful in determining what was our biggest bang for buck.